Careers
We Are Hiring!
Top Marks Security Services is currently seeking qualified individuals to join our team.
We are hiring talented professionals who are passionate about security and committed to delivering exceptional service.
If you have the necessary skills, training, and a strong work ethic, we invite you to apply for available positions. Join us at Top Marks and be part of a dynamic team that values professionalism, growth, and making a positive impact in the field of security.
Apply Now: Send your CV and cover letter to operations@tmfss.co.uk or fill out the form below..
Application Form
Mobile Response Manager
We are seeking an experienced and highly organised Mobile Response Manager to take overall responsibility for the coordination and management of our Mobile Response Unit.
This is a leadership role focused on people management, operational planning, client relations and compliance. The successful candidate will ensure the Mobile Response Team operates efficiently, professionally and in line with company standards and client expectations.
Location: Lancashire
Hours: Full Time
Send your CV and cover letter to operations@tmfss.co.uk or fill out the form above.
Key Responsibilities:
- Provide leadership, guidance and supervision to the Mobile Response Team
- Plan, manage and maintain effective rotas and mobile schedules to ensure full-service coverage
- Oversee daily mobile operations and ensure service continuity across all sites
- Conduct staff appraisals, performance reviews and KPI monitoring
- Deliver training, coaching and ongoing support to team members
- Act as the main point of contact for client communication, enquiries and service issues
- Handle complaints and incidents professionally and implement corrective actions
- Carry out regular site visits to maintain service standards and client relationships
- Prepare and maintain Assignment Instructions and Health & Safety Risk Assessments
- Support the mobilisation and setup of new sites and contracts
- Analyse operational reports and data to identify areas for improvement
- Ensure compliance with company policies, industry standards and legal requirements
- Oversee the management of mobile vehicles, equipment and key holding systems
- Produce operational and performance reports for senior management
What We’re Looking For:
Essential Skills & Experience
- Proven experience in mobile response or mobile patrol security operations
- Experience in a supervisory or management role
- Strong leadership and organisational skills
- Excellent communication and customer service abilities
- Ability to work under pressure and make independent decisions
- Full UK driving licence (minimum 2 years)
- Valid SIA licence (DS)
- Ability to provide 5 years checkable employment history (BS7858 vetting)
- Experience in new site mobilisation and contract setup
- Experience in audits, compliance and quality assurance
What We Offer:
Benefits
- Full training and ongoing development provided
- Company vehicle, laptop and mobile phone
- Company contributory pension scheme
- Career progression opportunities within a growing organisation
Security Officer - York
We are seeking a professional and reliable Security Officer to work at a busy public attraction in York. This full-time role requires someone who can maintain a safe and secure environment while also providing a high standard of customer service. You will be a visible presence on site, engaging with visitors, staff, and contractors, and ensuring safety procedures are followed at all times.
Job Title: Security Officer
Location: York
Send your CV and cover letter to operations@tmfss.co.uk or fill out the form above.
Key Responsibilities:
- Carry out regular patrols of the site to ensure safety and security
- Monitor entrances, exits, and public areas
- Respond promptly and appropriately to incidents, alarms, and emergencies
- Provide assistance and clear directions to visitors
- Deliver excellent customer service while maintaining security standards
- Complete incident reports and other required documentation accurately
Requirements:
- Valid SIA Security Licence (mandatory)
- Allowed to work full time in the UK
- Strong communication and interpersonal skills
- Professional appearance and conduct
- Ability to remain calm under pressure
- Good awareness of safety and security procedures
- Reliability and punctuality
What We Offer:
- Full Time Employment Only
- Pay- National Living Wage
Facilities Cleaning Manager
We are looking for a reliable and experienced Cleaning Manager to lead and manage our cleaning operations. You will ensure that all cleaning teams operate efficiently, clients’ expectations are met (and exceeded), and that all sites are maintained to the highest standards. The Cleaning Manager will be responsible for planning, supervising, auditing, and continuous improvement of cleaning services.
Send your CV and cover letter to operations@tmfss.co.uk or fill out the form above.
Key Responsibilities:
- Lead, mentor and manage cleaning staff, ensuring high morale, good performance, and professional standards.
- Develop, implement and optimise cleaning schedules, rota systems, and workflow across all sites.
- Conduct frequent quality inspections and site audits; ensure corrective actions are taken for any issues.
What We’re Looking For:
- Minimum 4-5 years’ experience in a cleaning management role, ideally with multiple sites.
- Strong leadership skills with experience of managing & motivating teams.
- Excellent understanding of health & safety law as it relates to cleaning and facilities management.
- Experience in contract cleaning, facilities management or with public/institutional clients.
- Health & safety qualifications or certificates.
What We Offer:
- Competitive salary (based on experience)
- Opportunity to lead and make a real difference in operations.
- Supportive work environment focused on quality, safety, and staff growth.
Event Steward
We are looking for reliable and professional Event Stewards to join our team. You will play a key role in ensuring the safety, security, and positive experience of guests at a variety of events, including concerts, festivals, sports fixtures, and corporate functions.
Job Title: Event Steward (Crowd Management Course Level 2)
Location: Manchester and Surrounding Areas
Send your CV and cover letter to operations@tmfss.co.uk or fill out the form above.
Key Responsibilities:
- Provide excellent customer service to all visitors.
- Monitor crowds to ensure a safe and enjoyable environment.
- Assist with entry, ticket checks, and directional guidance.
- Respond calmly and effectively to incidents or emergencies.
- Support evacuation procedures if required.
- Follow company policies and health & safety guidelines.
Requirements:
- Valid Crowd Management (Level 2) qualification.
- Must have the right to work full-time in the UK
- Strong communication and interpersonal skills.
- Ability to remain calm under pressure and make quick decisions.
- Professional, reliable, and customer-focused.
- Flexible to work evenings, weekends, and public holidays.
What We Offer:
- Competitive pay at living Wage.
- The chance to work at exciting, high-profile events.
- Supportive team environment
Sales Manager
We are looking for a Sales Manager, you will be responsible for developing new business, building strong client relationships, and helping us expand our presence in the security services sector. You will work closely with senior management to set sales strategies, manage leads, and ensure client satisfaction.
Location: Haslingden, Rossendale
Salary: Dependent on experience
Send your CV and cover letter to operations@tmfss.co.uk or fill out the form above.
Key Responsibilities:
- Develop and deliver sales plans to meet company targets.
- Identify and pursue new business opportunities.
- Build and maintain long-term client relationships.
- Prepare and present proposals to potential clients.
- Negotiate contracts and close deals.
- Provide regular reports on sales activity and performance.
What We’re Looking For:
- Proven experience in sales, ideally within security, facilities management, or related industries.
- Strong communication and negotiation skills.
- A track record of meeting or exceeding sales targets.
- Professional, confident, and customer-focused approach.
- Ability to work independently and as part of a team.
What We Offer:
- Competitive salary (based on experience).
- Opportunity to work with a growing and respected security services provider.
- Supportive team environment with scope for career progression.
- Exposure to a wide range of clients and industries.
- Company benefits (to be discussed during interview).
SIA Door Supervisor
We are looking for full-time professional and reliable Door Supervisors to join our team. You will be responsible for ensuring the security of various venues, managing access control, and maintaining order.
A large part of this role involves working at a variety of events, including concerts, festivals, and sporting occasions. This means the job is often fast-paced, physically demanding, and requires flexibility with hours and locations. We are seeking individuals who are hardworking, adaptable, and capable of maintaining high standards in dynamic environments.
Shifts may include evenings, weekends, and holidays. Candidates must also be willing to travel as required.
Location: Manchester
Type: Full-time
Send your CV and cover letter to operations@tmfss.co.uk or fill out the form above.
Key Responsibilities:
Control access at venue entrances and exits, including checking identification.
Enforce venue policies, such as dress codes and age restrictions.
Monitor crowd behaviour to prevent disturbances.
Respond promptly and professionally to incidents.
Collaborate with emergency services when needed.
Conduct regular patrols to ensure venue safety.
Maintain accurate records of incidents and actions taken.
Requirements:
- Valid SIA Door Supervisor License.
- Full-time availability – part-time applications will not be considered.
- Flexibility to work different shifts, including nights, weekends, and holidays.
- Willingness to work at a range of events and venues.
- Willingness to travel to different locations as needed.
- Excellent communication and interpersonal skills.
- Ability to stay calm and professional under pressure.
- Physically fit to meet the demands of the role.
What We Offer:
Full-time, stable employment.
A healthy and supportive working environment.
Opportunities for career growth and professional training.
Competitive salary in line with the National Living Wage.
Flexible work arrangements when possible.
Exciting exposure to a wide variety of events and high-profile venues.
Mobile Response Officer – 4 on 4 off (12-hour shifts)
We’re looking for a committed and professional Mobile Response Officer to join our growing security team. You’ll be the first point of contact during incidents, conducting mobile patrols, attending alarm activations, and performing routine checks at multiple client sites.
Location: Based in Haslingden, Rossendale, with travel across local client sites
Shift Pattern: 4 on 4 off, 12-hour shifts (days/nights as required)
Pay Rate: Living Wage
Send your CV and cover letter to operations@tmfss.co.uk or fill out the form above.
Key Responsibilities:
- Carry out scheduled mobile patrols and site inspections
- Respond swiftly to alarms and incidents
- Secure premises by locking/unlocking, checking access points, and reporting irregularities
- Provide detailed incident and shift reports
- Liaise with emergency services or clients when necessary
- Maintain high visibility and professionalism while on duty
- Support with keyholding and lock/unlock duties as required
Qualifications:
- Valid SIA licence (Door Supervisor or Security Guarding)
- Full UK driving licence (essential)
- Strong communication and decision-making skills
- Ability to work nights, weekends, and holidays on a rotating shift pattern
- A calm, reliable, and professional attitude
Customer Service Supervisor
We are seeking a dedicated Customer Service Supervisor to oversee our customer service operations. The successful candidate will be responsible for managing the customer service team, ensuring high-quality service delivery, and supporting the overall office management.
Location: Rossendale, Lancashire
Salary: £38,000 – £40,000 per year (depending on experience)
Send your CV and cover letter to operations@tmfss.co.uk or fill out the form above.
Key Responsibilities:
- Oversee and manage the customer service team to ensure efficient operations.
- Establish and monitor work schedules to meet organizational requirements.
- Handle incoming and outgoing correspondence, ensuring timely responses.
- Ensure adherence to procedures for issuing and amending invoices and insurance policies.
- Plan, organize, and coordinate administrative activities to support business operations.
- Provide support to security managers and directors during field visits and business meetings.
- Cover security managers’ duties as required to ensure smooth business operations
Requirements:
- Proven experience in a customer service supervisory role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in administrative tasks and office management.
- Flexibility to adapt to various tasks and responsibilities as needed.
What We Offer:
- Competitive hourly rate between £16.00 – £18.00 (Based on experience)
- Opportunity to work with a reputable and growing security services provider.
- Supportive work environment with opportunities for professional developmen